Terms & Conditions

Effective Date: May 2, 2024

These Terms & Conditions (“Terms”) govern your use of the Optimus Metals website (“Website”) and your purchase of metal products and services (“Products & Services”) offered by Optimus Metals (“us,” “we,” or “our”).

Acceptance of Terms:

By accessing or using the Website or purchasing Products & Services, you agree to be bound by these Terms. If you do not agree to all the Terms, do not use the Website or purchase Products & Services.

Orders & Payment:

• Product Orders: Orders for standard stock metal products can be placed through our website or by contacting us directly.
• Custom Orders: Custom fabrication projects and cut-to-length products require a confirmed order with specific details and a potential down payment.
• Service Orders: Orders for elevator installations and other services will require a signed contract outlining project details and payment terms.
• Payment Methods: We accept various payment methods, including credit cards, debit cards, and bank transfers. Payment terms may vary depending on the product/service and order details.

Pricing & Availability:

• Prices listed on the Website are subject to change without notice. We will confirm the final price during the ordering process for custom products and services.
• Product and service availability may change due to factors beyond our control. We will notify you if an ordered product becomes unavailable.

Delivery & Shipping:

• Delivery Times: Delivery times for standard stock metal products will be specified during checkout.
• Custom Orders & Services: Delivery or completion times for custom projects and services will be outlined in the order confirmation or contract.
• Shipping Costs: Shipping costs for standard stock metal products will be calculated during checkout. We may offer free shipping on certain orders or for specific locations.
• Delivery Terms: We are not responsible for any delays or damages caused by shipping carriers after the product has left our facility.

Warranty:

• We offer warranties on certain products and services, as detailed in the product description or service contract.
• Warranties cover manufacturer defects or workmanship issues.
• Warranties do not cover damage caused by misuse, improper installation, or normal wear and tear.

Returns & Refunds:

Please refer to our separate Returns & Refund Policy for detailed information on returning products and requesting refunds.

Intellectual Property:

All content on the Website, including text, graphics, logos, and trademarks, is the property of Optimus Metals or its licensors. You may not use any of this content without our prior written consent.

Limitation of Liability:

We are not liable for any damages arising from your use of the Website or Products & Services, including but not limited to incidental, consequential, or punitive damages.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of State of Telangana.

Entire Agreement:

These Terms constitute the entire agreement between you and us regarding the use of the Website and the purchase of Products & Services.

Severability:

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Waiver:

No waiver by us of any breach of these Terms shall constitute a waiver of any other or subsequent breach.

Modification of Terms:

We may modify these Terms at any time by posting the modified version on the Website. You are responsible for reviewing the Terms periodically to stay informed of updates.

Contact Us:

If you have any questions about these Terms, please contact us at contact@optimusmetals.in